Returns & Exchanges

If there is a problem with a product, contact info@agropartiva.com.

In your message, include information that identifies the order, the product name, the reason for contacting us and, where needed, photographs.

Returns, exchanges and quality claims are handled in accordance with current Ukrainian law and the agreed contract terms.

Consumer rights established by law cannot be restricted by the website’s rules.

Before sending a product back, contact us to confirm the return address and procedure. This does not restrict the buyer’s statutory rights.